Caring for clients is like dancing: you lead, but you must also be able to follow. It is important to be able to adjust your interaction style when working with clients and colleagues. Take dancing lessons!
Clients can be challenging, but so can colleagues. How do you create good working relationships? By adjusting your interaction style for a better fit with one another while simultaneously deepening your own self-knowledge. And how do you do that? Take dancing lessons!
On 'CCE Podium' experts share their expertise and insights on a specific theme involving the topic of challenging behaviour. Watch the online presentation by Arno Willems, behavioural specialist in the Netherlands.